Support agentsSupport agentsMultilingualFixed budget
Multilingual Support Agent for a Travel App
Meridian Global Support · Remote (Global)
$11k fixed
The outcome
One agent that supports customers in 12 languages, grounded in the same knowledge base, so the client skips staffing per-region teams.
The client
Meridian Global Support — Remote (Global). A support agents build we delivered end to end.
The challenge
Build a multilingual support agent that detects language, answers from a shared KB, and keeps tone natural across locales, with human handoff per region.
What we built
- Detect language and respond natively across 12 locales
- Ground answers in a shared, translated knowledge base
- Add per-locale eval to catch translation drift
The stack
Stack: an LLM strong at multilingual output, retrieval, and locale-aware evals.
Want something like this?
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